Sunday morning TPM reader Ellen posted a letter she said she had received from Wells Fargo, responding to my earlier post about a customer who was the target of some very sharp dealings. The “facts” in Ellen’s post–the customer’s divorce, her repeated solicitations for the loan, Wells Fargo’s efforts to help by paying off her credit cards–put a very different light on the story. So I got in touch with the lawyer who had originally written to me. The lawyer rechecked the facts with the client, and there are no ambiguities. The client has never been married, and there was NO credit card payoff. The counter-story is simply not true.
This is a companion discussion topic for the original entry at https://talkingpointsmemo.com/?p=1250846