Nobody likes the unpleasant surprise of unexpectedly large mobile phone bills, a phenomena known as “bill shock.” Now, after some prodding by the Federal Communications Commission and the Consumers Union, the wireless industry is finally going to give customers some advance notice before they hit the monthly limits of their service plans in text, talk minutes or data usage.The new “Wireless Consumer Usage Notification Guidelines,” unveiled Monday by CTIA, the wireless industry association, are voluntary standards put in place by the nation’s wireless companies.
This is a companion discussion topic for the original entry at https://talkingpointsmemo.com/?p=105735