Arbitration clauses are buried in the fine print everywhere–credit card agreement, cell phone contracts, employee handbooks, health insurance plans, and franchise agreements. No one cares–until they have a dispute. Once they get over-billed, or discriminated against, or cheated, they discover that they have waived their legal remedies. Instead, they have to pay high fees and they may have to travel to a distant forum only to appear in front of an arbitrator who is far more likely to rule for the company than for the individual. That’s the news from a comprehensive new report on arbitration issued today by Public Citizen.
This is a companion discussion topic for the original entry at https://talkingpointsmemo.com/?p=1250660