The wireless industry association on Monday unveiled a new set of voluntary industry standards designed to help customers avoid “bill shock,” the financial and emotional trouble that comes with receiving an unexpectedly high cell phone bill for some extranormal usage. But the new standards were too late to prevent a Florida man from racking up a $201,000 bill from T-Mobile.As WSVN 7 News reported Monday (h/t: The Consumerist), the man, college student Shamir, was born deaf. Still, his older sister, Celina Aarons, wanted him to stay in touch via text, so she bought him a phone and put it on her plan, totaling $175 a month.
This is a companion discussion topic for the original entry at https://talkingpointsmemo.com/?p=105657