No normal person wants to sound like an insensitive jerk, but a normal person who inadvertently says something clumsy or offensive apologizes. He doesn’t say, “It’s unfortunate you misinterpreted my perfectly innocuous statement.” And that’s especially true if he’s dealing with someone grieving for the loss of a loved one.
But of course we’re not dealing with normal people here. Anyone in this administration who started out normal has, by virtue of association with Trump, by now become an insensitive jerk. Bigly.