Maggie Schmerin, a spokeswoman for United, said that the airline had spoken to the family, the flight crew and passengers who had been seated nearby. The flight attendant who placed the carrier in the overhead bin said she had not heard the owner tell her that the dog was in the carrier, Ms. Schmerin said. A witness and the owner said the dog had been barking before takeoff.
In a Spanish-language interview with Telemundo on Tuesday, the dog’s owner, Catalina Robledo, said that she had warned airline employees that the dog would be in danger in the overhead bin, but that they insisted on putting the carrier there.
These kennels are made to fit under the seat, and I hope someone gets fired ASAP.